First aid for teeth: handling dental emergencies until you reach the dentist

What you do in the first few minutes often decides the outcome — particularly for a knocked-out tooth, where the window is measured in minutes, not hours.

Worth reading before you need it.

First: is this a hospital problem?

Some dental problems are medical emergencies. Go to a hospital emergency department, or call 000, if there is:

Spreading facial swelling from a dental infection can compromise the airway. That is an emergency department presentation, not a dental appointment, and it should not wait until morning.

The first sixty seconds, whatever has happened

  1. Check the person, not the tooth. Breathing, consciousness, and any head injury come first
  2. Control bleeding with firm pressure on clean gauze or cloth
  3. Find the tooth or the fragment, if there is one, before it is lost
  4. Get it into milk — or back in the socket — within minutes
  5. Call, and say what happened rather than asking for the next available appointment

Everything else can wait five minutes. Those five things cannot.

A knocked-out adult tooth

The most time-critical dental emergency there is. Every minute out of the socket reduces the chance of saving it.

  1. Find the tooth and pick it up by the crown — the chewing surface. Never touch the root.
  2. Do not scrub it, and do not scrape off any tissue attached to the root. Those cells are what allow it to reattach.
  3. If it is dirty, rinse it briefly in milk or the person's own saliva. Not water — water damages the root surface cells and reduces the chance of the tooth surviving.
  4. Put it straight back in the socket the right way round if you can, and bite gently on a clean cloth to hold it there. This is the best possible transport.
  5. If you cannot reimplant it, keep it moist: in milk, in saliva, or held inside the cheek. Not in the cheek for young children — choking risk. Milk is the best readily available option; plastic wrap is a reasonable fallback.
  6. Call us immediately and say a tooth has been knocked out.

A knocked-out baby tooth is never put back. Reimplanting it can damage the adult tooth developing underneath. Still get the child seen.

Storage, ranked

Best to worst Why
Back in the socket The ideal environment, and it starts immediately
Milk Right salt balance and pH; available almost everywhere
The person's own saliva, in a container Reasonable. Do not let the tooth dry out
Inside the cheek (adults only) Works; choking risk in children
Saline (contact lens solution, if unpreserved) Better than water
Plastic wrap or foil, moistened A last resort
Water Damages the root cells. Avoid
Dry, in a tissue The worst option. It kills the cells that matter

Why the clock matters

The cells on the root surface begin to die within about fifteen minutes of drying. Reimplantation within the first hour gives the best chance; after that, the odds fall steadily.

This is why the advice is to put the tooth back and then telephone, rather than the other way round.

A cracked, chipped or broken tooth

Keep any fragments in milk or saliva and bring them — they can sometimes be bonded back on.

Rinse gently with warm water. Cold compress on the outside of the cheek for swelling. Avoid chewing on that side. Sharp edges can be covered temporarily with orthodontic wax or sugar-free gum.

A small chip with no pain is usually not urgent, but book within a few days. A tooth that hurts, is sensitive to air or cold, is mobile, or has been pushed out of position needs to be seen promptly — that suggests the nerve or the socket is involved.

A pink or red dot visible in the middle of a fresh break means the nerve is exposed. That is a same-day problem, and it is usually painful.

A tooth that has been moved rather than lost

Common in falls and sport, and frequently under-treated because the tooth is still there.

Toothache

Rinse with warm salty water and floss gently either side to dislodge trapped food, which is a surprisingly common cause.

Over-the-counter pain relief taken as directed on the packet may help. Do not hold aspirin or any tablet against the gum — it burns the tissue and causes an ulcer on top of the toothache.

A cold compress on the outside of the cheek can help. Pain that wakes you at night, or lingers after hot or cold, usually means the nerve is involved and changes what treatment is needed.

If severe pain suddenly stops on its own, that is not recovery. It often means the nerve has died. The infection is still there. Get it seen.

Dental abscess

A collection of pus from infection — typically throbbing pain, a bad taste, sometimes a gum boil or swelling.

Rinse with warm salt water. Do not attempt to squeeze or drain it yourself. This will not resolve on its own and needs treatment. If swelling is spreading, or you have a fever or difficulty swallowing, see the hospital section above.

If a gum boil bursts and the pain suddenly eases, the infection has not gone — it has found a way out. It still needs treating.

Lost filling or crown

Usually uncomfortable rather than urgent. Keep the crown if you have it — it can often be recemented. Temporary dental cement from a pharmacy can cover the tooth meanwhile. Avoid chewing on that side and book within a few days.

Never use superglue. It is toxic to the pulp and it usually makes proper recementing impossible, which turns a recement into a new crown.

Other things that come up

Something wedged between teeth. Floss gently. If it will not come out, leave it and call — pins, knives and paperclips cause more damage than the popcorn husk did.

A cut lip, tongue or cheek. Clean gently, firm pressure with gauze for fifteen to twenty minutes, cold outside. These bleed dramatically and usually look worse than they are. Still bleeding after twenty minutes of proper pressure: emergency department.

Bleeding after an extraction. Roll gauze into a firm pad, place it directly over the socket rather than between the teeth, bite steadily for thirty minutes without checking, and sit upright.

Dry socket. A severe throbbing ache starting three to four days after an extraction, often radiating to the ear. Not an infection — the clot has been lost. It responds quickly to a dressing, so call rather than enduring it.

A broken denture. Do not glue it. Bring all the pieces.

An orthodontic wire poking. Cover the end with orthodontic wax or sugar-free gum, or tuck it down gently with the blunt end of a teaspoon. Contact the practitioner managing your treatment.

A burn to the palate from hot food. Cold water, soft cool food, and it heals in a few days. See someone if it has not settled in a week.

Bleeding gums

Gums that bleed when you brush are not an emergency. It is a sign of inflammation — usually gingivitis — and it needs an appointment, not a same-day one. Keep brushing gently; stopping makes it worse.

Bleeding that will not stop with firm pressure, or heavy bleeding after an extraction, is different — bite firmly on clean gauze for 20 minutes without checking. If it continues, call us or go to an emergency department.

What not to do

What to have on hand

A small kit is worth assembling if you have children playing sport: gauze, a small sealable container, orthodontic wax, temporary filling cement, and a cold pack. Milk from the fridge covers the rest.

For a school, workplace or sports club, the two items that make the difference cost almost nothing: a small carton of long-life milk and a clean container with a lid. Neither is in most first aid kits, and both should be.

Telling us what happened

When you call, have this ready — it determines how quickly you are seen:

Reaching us

Victorian Dental Group — 291 Wattletree Road, Malvern East VIC 3145 · (03) 9088 5808 · Monday to Friday, 8:00am–5:00pm. Closed weekends and public holidays.

We are a general dental practice, hold no specialist registration, and do not operate an after-hours or on-call service. Outside those hours:

See our dental emergency page for more detail, the after-hours checklist, or what to do when dental disaster strikes.

General information only, not personal dental advice, and not a substitute for being examined. If in doubt, seek care rather than waiting. See our disclaimer.

When should I call 000 instead of a dentist?

For difficulty breathing or swallowing, swelling spreading across the face or under the jaw, a change in your voice, fever and shivering with facial swelling, bleeding that will not stop, or a significant blow to the head or face with confusion, vomiting or loss of consciousness. Call 000 or go straight to a hospital emergency department — these are medical emergencies, not dental appointments.

What is a dental emergency?

Severe pain that over-the-counter pain relief will not control, facial or gum swelling, a tooth knocked out, broken or pushed out of position, an adult tooth that has loosened without injury, or bleeding that will not settle. Phone the practice, describe what has happened, and it will be triaged.

What do I do for a knocked-out adult tooth?

Minutes matter — reimplantation works best within 30 to 60 minutes. Pick the tooth up by the crown, never the root, and do not scrub, wipe or dry it. If it is dirty, rinse it briefly in milk or saline. Do not rinse it in water: water damages the living cells on the root surface that the tooth needs in order to reattach. Place it back in the socket the right way round and bite gently on a clean cloth, then get help immediately.

What if I cannot put the tooth back in?

Keep it moist in milk, which is the best readily available option, or in saline. An adult can hold it inside the cheek, but never do this with a young child because of the risk of swallowing or inhaling it — use milk instead. Do not let it dry out and do not store it in water. Bring it with you. A knocked-out baby tooth should not be put back, as that can damage the adult tooth forming underneath.

What do I do for a cracked or broken tooth?

Rinse gently with warm water, hold a cold pack against the outside of the face, and keep any broken fragment in milk or saliva — it can sometimes be bonded back on. Cover a sharp edge with sugar-free gum or dental wax so it does not cut your tongue, avoid chewing on that side, and be seen promptly. A visible pink or red spot in the middle of the break means the nerve is exposed and needs covering urgently.

What do I do about a dental abscess?

An abscess is a bacterial infection with pus, and it needs treating rather than waiting out. Rinse gently with warm salt water, take over-the-counter pain relief as directed, keep fluids up, sleep with your head raised, and phone the practice the same day. Do not apply heat to the face, do not hold aspirin against the gum, and do not try to squeeze or lance it. If the swelling spreads, or you develop fever, difficulty swallowing or breathing, go to a hospital emergency department — that is how a dental infection becomes dangerous.

What should I avoid doing in any dental emergency?

Do not put aspirin or clove oil directly on the gum. Do not apply heat to the face. Do not take leftover or someone else's antibiotics. Do not force a displaced tooth back into position yourself. And do not assume pain stopping means the problem has resolved — it often means the nerve has died and the infection is continuing quietly.

How do I get seen?

Phone Victorian Dental Group on (03) 9088 5808 during opening hours — Monday to Friday 8:00am to 5:00pm — rather than booking online, so it can be triaged. 291 Wattletree Road, Malvern East VIC 3145. Outside those hours, attend a hospital emergency department for anything urgent; the Royal Dental Hospital of Melbourne also provides emergency dental care, subject to eligibility and waiting times.

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