Promotions

New patient offer

Adult check-up and clean — $265 (usually $295)

For new patients whose first visit to Victorian Dental Group is after 01/01/2026.

What the offer includes

Price: $265 (usually $295)

X-rays are not included. Where radiographs are clinically indicated, they are quoted separately and you decide before any are taken. See dental X-rays and OPG.

Terms & conditions of offer

• Offer valid for appointments that are booked after 01/01/2026 and attended before 31/12/2026
• This offer include an examination (011 or 012), digital imaging of your mouth (072), scale and clean (114) and fluoride application(121) unless one or more of these items are deemed unsuitable for the patient, in the clinical opinion of the Practitioner.
• X-rays are not included.
• Offer cannot be used in conjunction with any other offer.
• Offer is valid if your first visit to the clinic is after 01/01/2026
• Offer may only be redeemed once per person.
• All major health funds are accepted, services are claimable on-site via presentation of a valid private health insurance card with the appropriate coverage of the services being provided.
• Payment in full is required on the day of your appointment
• Prices are subject to change without notice.
• Victorian Dental Group reserves the right to terminate, change, or extend this offer at any time without notice.
• Standard Terms & Conditions apply — see our terms and conditions

What the appointment actually involves

So you know what you are booking rather than just what it costs:

• A comprehensive examination — teeth, existing restorations, gums and periodontal measurements, bite, and a soft-tissue check of the cheeks, tongue and palate
• Intra-oral photographs, so you can see on screen what is being described rather than being told about it
• A scale, clean and polish — removing plaque and the hardened calculus a toothbrush cannot shift
• Fluoride applied afterwards
• A conversation about what was found, and a written plan with costs if anything needs doing

Allow about an hour. Full detail is on the check-up and hygiene page.

What this offer is not

We would rather set expectations properly than have you arrive with the wrong idea.

• It is not a treatment plan carried out on the day. If decay, gum disease or a broken restoration is found, that is quoted separately and booked separately. Nothing is done without your agreement
• It is not suitable as an emergency appointment. If you are in pain, ring (03) 9088 5808 rather than booking this. See dental emergency
• It does not include X-rays, as above
• It is not a children's appointment. Children's and adolescent fees are on the check-up and hygiene page, and eligible children may be covered under the Child Dental Benefits Schedule
• Some items may not apply to you. Where a practitioner judges one of the four items clinically unsuitable, it is not performed — that is a clinical decision, not a sales one

Why there is only one offer on this page

A fair question, given how much dental advertising there is.

Advertising a regulated health service in Australia is governed by the National Law. Among other things, it prohibits advertising that is false or misleading, that creates unreasonable expectations of benefit, that uses testimonials, or that encourages the indiscriminate or unnecessary use of health services. Where a gift or discount is offered, the terms and conditions must be stated clearly — which is why the list above is as long as it is.

Those rules are the reason we advertise a discount on the one appointment that is unambiguously worth having — an examination and a clean — and do not run offers on treatment. A discount on a filling or a crown would be an incentive to have treatment, and treatment should be had because it is needed, not because it is on special this month.

If you see no other promotions here, that is not an oversight. It is the whole policy.

How to compare a dental offer

Useful anywhere, not only here. A cheap advertised check-up can be excellent value or a loss-leader, and the difference is in the detail:

• Which item numbers are included? An examination alone is a different appointment from an examination, clean and fluoride
• Is the clean included, or only a polish?
• Are X-rays included, extra, or assumed?
• How long is the appointment? A thorough examination and clean is not a fifteen-minute job
• Who provides it — a registered dentist or oral health therapist, in either case verifiable on the Ahpra register
• What happens if something is found? You should get a written, itemised plan, with alternatives, and no pressure to start that day
• Are the standard fees published, so you can see what the discount is against?
• Are the terms and conditions stated in full? The law requires it

If an offer is much cheaper than everything else, ask what it does not include.

Using your health fund with the offer

Bring your health fund card. We claim on the spot through HICAPS, so you pay only the gap rather than the full amount and wait for a rebate.

Most extras policies cover examinations, cleans and fluoride at a higher rate than restorative work, and some cover them in full. Whether that applies to you depends on your policy, your remaining annual limit and any waiting periods — see private health insurance for the questions worth asking your fund.

Payment in full is required on the day, less any rebate claimed at reception.

What happens after the first visit

Nothing automatic, and no obligation.

Your practitioner will suggest a recall interval based on what they found — which may be six months, or shorter if there is active gum disease, frequent decay, dry mouth or smoking in the picture, or longer if everything is stable. It is a clinical recommendation, and you can ask why yours is what it is.

If treatment was recommended, the written plan is yours to take away, take elsewhere, or act on when it suits. We will say what is urgent and what is not. See what to book for the appointment types.

Questions we are asked

Do I have to mention the offer? Say so when you book, so the right appointment length and fee are applied.

Can I use it if I came here years ago? The offer is for people whose first visit is after 01/01/2026. Ring us and we will tell you where you stand.

Can my partner and I both use it? Yes — once per person, and both of you need to be new patients.

What if I need X-rays? They are quoted separately, and you decide. We take them only where they would change what happens next.

What if something is found? You get a written, itemised plan to take home. There is no pressure to book treatment on the day.

Is the $295 the standard fee? Yes — the current standard fees, with item numbers, are on the check-up and hygiene page.

Will the appointment be shorter because it is discounted? No. It is the same appointment, with the same time allowed.

Can I use it and also claim on my health fund? Yes. The rebate is claimed at reception against what you pay.

Are there offers on whitening, veneers or implants? No, and there will not be. Discounting treatment is an incentive to have treatment, which is the opposite of how these decisions should be made.

Can I book it for my teenager? No — adolescent and child appointments are priced separately and paced differently. See the check-up and hygiene page.

Book your appointment

Victorian Dental Group — 291 Wattletree Road, Malvern East VIC 3145

Phone (03) 9088 5808 · Monday to Friday, 8:00am–5:00pm · closed weekends and public holidays

Book online at any hour, or see what to book if you are not sure which appointment you need.

This page is general information and does not replace advice from a registered dental practitioner about your own circumstances. Offer terms are as stated above and may change without notice. Please see our Disclaimer.